Privacy Policy

1. Introduction

Notary Mentor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully.

2. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, selected state, and profile preferences.
• Usage Data: We collect information about how you interact with the Service, including pages visited, features used, quiz attempts, and session duration.
• Quiz Progress & Learning Data: We store your quiz scores, progress history, learning streaks, and performance metrics to provide adaptive learning experiences.

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your learning experience with adaptive quizzes and state-specific content
• Process your subscription and manage your account
• Communicate with you about your account, updates, and support requests
• Monitor and analyze usage trends to improve the Service
• Detect, prevent, and address technical issues or fraudulent activity

4. Data Storage

Your data is stored using Supabase, a secure, cloud-hosted PostgreSQL database service. All data is encrypted at rest and in transit using industry-standard encryption protocols. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services to operate the Service:

• Supabase: Database hosting, authentication, and backend infrastructure.
• Stripe: Secure payment processing and subscription management.
• Anthropic (Claude): AI language model powering our AI Tutor feature.
• Vercel: Application hosting, deployment, and content delivery.

Each of these providers has their own privacy policies governing how they handle your data. We encourage you to review their respective policies.

6. AI Chat Data

When you use the AI Tutor feature, your conversations are used only for providing responses within your current session context. AI chat conversations are not stored permanently on our servers. We do not use your chat conversations to train AI models. Session data may be temporarily retained for the duration of your active session to maintain conversational context, after which it is discarded.

7. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. Essential cookies are required for the Service to function properly. Analytics cookies help us understand how users interact with the Service. You can control cookie preferences through your browser settings, though disabling essential cookies may affect Service functionality.

8. Data Retention

We retain your account information and learning data for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

9. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Delete: Request deletion of your account and associated personal data.
• Export: Request an export of your data in a portable, machine-readable format.

To exercise any of these rights, contact us at support@notary-mentor.com. We will respond to your request within 30 days.

10. Children's Privacy

The Service is intended for users who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal data from a minor, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us at support@notary-mentor.com.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at support@notary-mentor.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date." Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

13. Contact

If you have any questions about this Privacy Policy, please contact us at: support@notary-mentor.com